Kyero.com Cookie policy

Updated 24-5-2015

Related: terms and conditions | privacy policy | refund policy

The use of cookies on Kyero.com

A cookie is a small piece of text used to remember something about you or your device.

Without cookies, every time you visit Kyero.com, we can't remember who you are and we can’t do a lot of things that you'd expect us to do. We can’t let you log in, because we forget who you are. We can’t let you save a property or a search, because we forget what you’re looking for.

So, we just use cookies to remember who you are and what you do on our website.

We do host some other cookies, from services like Google, Facebook and Twitter and these cookies help us to analyse how you found us and how you use Kyero.com. These cookies are often shared by those services, mostly so that ads on one website know what you liked on another.

If you're really, really concerned about cookies you could turn them off completely, but like many websites, Kyero.com simply won’t work well or at all. A better option for you would be to turn off 3rd party cookies, which will stop most websites from sharing information about you.

You can find an excellent guide to disabling all or some cookies here

Cookies we use and why we use them

First party cookies

These are our own cookies that are required for the operation of Kyero.com. Without them we can’t operate properly, for example, a cookie that enables you to log in or to remember your searches.

We will also create a session cookie, which is essential for your use of some of the interative elements of Kyero.com, such as contact forms. The cookie contains a session ID which is a mechanism for distinguishing your visit to Kyero.com from any other visitors that may be using the website at the same time.

Third party cookies

Kyero.com may include functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited Kyero.com, what type of device they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should), how long they spend on the site, what page they look at etc. This helps us to continuously improve Kyero.com. These "analytics" programs also tell us, on an anonymous basis, how people reached Kyero.com (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you.

Site Improvement Cookies

We regularly test new designs or site features on Kyero.com. We do this by showing slightly different versions of our website to different people and anonymously monitoring how visitors respond to these different versions. Ultimately this helps us to offer you a better website.

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers, or our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards.

You can learn more about online advertising at www.youronlinechoices.com, where you can opt-out of almost all advertising cookies - though opting out of advertising cookies will not mean you won't see adverts, just that they won't be tailored to you any longer.

Banner Adverts

These adverts are usually managed by a partner specialising in providing adverts for multiple sites. These partners place cookies to collect anonymous data about the websites you visit so they can personalise the adverts to you, ensure that you don't see the same adverts too frequently and report to advertisers on which adverts are working.

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, sometimes ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such you may obtain a "remarketing cookie" during your visit. We might use these adverts to encourage you to come back to Kyero.com by showing properties that may be of interest. Don't worry, the whole process is entirely anonymised and you can opt out of these cookies at anytime as explained above.

More information

For more information about how we use cookies, please contact us.